Legal
Privacy Policy
Effective date: December 15, 2025
CentricOS — Operated by CentricOS
1. Introduction
This Privacy Policy describes how CentricOS (“CentricOS,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you access or use the CentricOS website, platform, and related services (collectively, the “Services”). This Privacy Policy should be read together with CentricOS's Terms of Service.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to the Centric website
- Users of the Centric platform
- Prospective customers, partners, and business contacts
It does not apply to third-party websites or services linked from Centric, or to data processed solely within a customer's own infrastructure, except as described in this policy.
3. Information We Collect
We may collect information you provide directly, including:
- Name, business email address, company name, and role
- Information submitted through forms, demos, or inquiries
Depending on configuration, Centric may process business and operational data, system metadata, and limited personal data. Centric does not intentionally process regulated data such as HIPAA or PCI data at this time.
4. How We Use Information
We use information to:
- Provide and maintain the Services
- Respond to inquiries
- Improve functionality and security
- Monitor for misuse
- Comply with legal obligations
We do not sell personal information.
5. Legal Basis for Processing
Where applicable, information is processed based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent
6. Data Retention
Information is retained only as long as necessary to provide Services, fulfill contractual obligations, maintain security logs, and comply with legal requirements.
- Customer data is retained for the duration of the service relationship.
- Logs are retained for 12 to 24 months.
7. Data Sharing and Disclosure
We may share information with:
- Service providers who assist in operating the Services, subject to confidentiality obligations.
- Legal authorities as required by law or to protect the rights and security of Centric and its users.
We do not share personal information for advertising purposes.
8. Data Security
Centric implements administrative, technical, and organizational safeguards including:
- Access controls and multi-factor authentication
- Logging and monitoring
- Secure development practices
No system can be guaranteed to be fully secure.
9. Your Rights and Choices
Depending on your location, you may have rights to:
- Access. Request a copy of the personal information we hold about you.
- Correction. Request that we correct inaccurate or incomplete information.
- Deletion. Request that we delete your personal information.
- Restriction. Request that we restrict processing of your personal information.
Requests may be submitted using the contact information below.
10. International Data Transfers
Centric is based in the United States and may process information in other jurisdictions through service providers. By using the Services, you acknowledge this transfer may occur.
11. Children's Privacy
Centric does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Material changes will be posted on the website and reflected in an updated effective date above.
13. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
CentricOS